Session Information
20 SES 12 A JS, Co-creation and Inclusion
Joint Paper Session NW 15 & NW 20
Contribution
Artificial intelligence (AI) is a big part of our daily lives. It helps with everything from online shopping and smart assistants to healthcare and self-driving cars. AI makes tasks easier, improves decision-making, and saves time. As technology grows, AI will continue to change the way we live and work.
AI is changing education by making learning easier and more personal. AI-powered tools, like virtual tutors and smart learning apps, help students study at their own pace. Teachers use AI for grading and classroom management. AI also improves language learning, gives instant feedback, and creates fun, interactive lessons. It can even find students' strengths and weaknesses to offer better learning plans. As technology grows, AI will continue to make education more exciting, efficient, and available to everyone. AI is an important tool that is shaping the future of learning.
Narrowing down its importance even further in the field of education, AI plays a unique role in foreign language learning and holds significant value in diplomatic environments due to their specific requirements and challenges. AI helps diplomats learn languages by providing personalized lessons, real-time translations, and specialized vocabulary training. Diplomats need clear communication, cultural awareness, and fluency in multiple languages, which AI supports through smart learning tools. However, AI struggles with nuances, security risks, and changing diplomatic language. While useful, it cannot replace human judgment in cultural understanding and negotiations. A mix of AI tools and traditional learning methods is the best approach. As technology improves, AI will continue to make language learning easier, helping diplomats communicate more effectively in global settings.
AI Tools and Digital Resources for Diplomatic Language Training
Teaching foreign languages to diplomats is a complex process that requires a deep understanding of cultural nuances, specialized terminology, and diplomatic communication skills. AI tools and digital resources play a crucial role in enhancing language instruction, offering innovative ways to make learning more efficient, interactive, and adaptive.
One such innovation is AI-powered chatbots, like the one developed by Kennesaw State University, which provides diplomats with real-time conversational practice. Similarly, Bard AI, used by Diplomatic Language Services, helps explain complex language concepts and generate tailored dialogues for diplomatic interactions.
Virtual learning platforms such as Diplomatic Language Services (DLS) offer interactive tools like video conferencing, digital whiteboards, and file sharing, connecting diplomats with expert instructors worldwide. Additionally, specialized language training programs like the Foreign Service Institute (FSI) and the Defense Language Institute (DLI) provide intensive instruction in multiple languages, emphasizing linguistic proficiency and cultural understanding.
Online courses like DiploFoundation’s Language and Diplomacy Course introduce a collaborative learning approach, while AI-driven initiatives at DiploFoundation integrate technology into policy discussions and diplomatic training.
By combining AI tools with traditional learning methods, diplomats can acquire language skills more effectively, ensuring accurate, culturally appropriate communication in global diplomatic settings.
Studying Armenian in foreign diplomacy is more challenging because it requires mastering Armenian language on the complexity level of the language, which is also defined by FSI (Foreign Service Institute), conditioned by phonological systems, syntactic norms, vocabulary, writing, cultural, and social circumstances. AI tools struggle with nuanced expressions, dialect variations, and limited training data, making accurate translation difficult. Diplomatic communication demands precision, requiring human expertise alongside AI assistance for effective learning.
Based on the above, we will also explore the possibilities and limitations of learning Armenian as a foreign language using AI tools. This aspect of our study may provide a unique contribution, as this specific issue has not been thoroughly researched before.
Method
This research employs a mixed-methods approach, combining empirical and theoretical, descriptive and analytical, integrative, comparative approaches to analyze the role of artificial intelligence (AI) in teaching Armenian as a foreign language in diplomatic settings. The study will evaluate the effectiveness, limitations, and challenges of AI tools in diplomatic language education, using various research instruments and data sources. 1.Case Study Analysis • Examination of AI-driven language learning platforms such as Duolingo, Bard AI, ChatGPT, and specialized diplomatic training tools (DLS, FSI, DLI, DiploFoundation). • Evaluation of existing Armenian language learning resources and their suitability for diplomats. • Analysis of AI policies in foreign language education for diplomatic training. 2.Expert Interviews • Linguists, AI researchers, diplomats, and language educators will be interviewed to assess: • AI’s effectiveness in teaching Armenian. • Challenges of learning Armenian in a diplomatic context. • AI’s ability to understand cultural sensitivity and diplomatic communication. 3.Content Analysis • Review of academic papers, government reports, and language policy documents. • Analysis of FSI classifications on Armenian language complexity. • Examination of AI-generated translations and linguistic outputs in Armenian. 4.Experimental AI Performance Evaluation • Comparative analysis of AI-powered Armenian language learning tools. • Testing AI’s speech recognition, translation accuracy, and grammar checking. • Benchmarking AI performance against human linguistic evaluation for diplomatic contexts.
Expected Outcomes
This study looks at how artificial intelligence (AI) can help diplomats learn Armenian as a foreign language, showing both its benefits and challenges. AI tools, like chatbots, virtual tutors, and translation systems, offer personalized lessons, real-time feedback, and pronunciation training. However, Armenian is a complex language with unique grammar, pronunciation, and formal vs. informal speech, making AI-based learning more difficult for diplomats. The study aims to assess AI’s role in diplomatic language learning, showing both its strengths and weaknesses. While AI can help with basic learning and communication, it struggles with cultural meanings, diplomatic language, and context-based expressions. Another challenge is that AI does not have enough data on Armenian, leading to mistakes in translation, pronunciation, and sentence structure. The findings suggest that AI makes language learning more accessible and engaging, but it cannot replace human teachers. A combination of AI and traditional teaching is the best way for diplomats to learn Armenian effectively. To improve AI learning, more data on Armenian should be collected, and AI tools should be trained to better understand diplomatic communication and cultural differences. Overall, AI has great potential to improve foreign language education for diplomats, but it needs refinements and human support to be truly effective. With further advancements, AI can make learning Armenian easier and more efficient for diplomats working in global settings.
References
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