Development of School Leadership through Feedback and Group Coaching
Author(s):
Ulf Leo (presenting / submitting) Monika Törnsén (presenting)
Conference:
ECER 2015
Format:
Paper

Session Information

26 SES 08 A, Feedback and Coaching

Paper Session

Time:
2015-09-10
09:00-10:30
Room:
397. [Main]
Chair:
Ulf Leo

Contribution

Leadership preparation programs as well as professional development initiatives carry a heavy emphasis on knowledge and skills (Hargreaves, 2009; Møller, 2003; Scribner and Crow, 2012).  However, technical knowledge alone is not sufficient to help prepare principals in the development of a professional identity.

The purpose of this paper is to study how feedback and group coaching can contribute to and influence learning as part of personal and professional leadership development. The paper reflects the Swedish part of the EU-funded research project ‘Professional Learning through Reflection promoted by Feedback and Coaching‘(PROFLEC), with 10 participating countries. The project builds on the premises that feedback and group coaching can promote leaders reflection on their individual capabilities and actions in the practical circumstances they face in their contexts. In this respect, formal and informal continuous professional development (CPD) plays an important part in the professionalization of school leaders (Huber and Hiltman, 2011). Principals also need a valid and reliable system of feedback from which to understand and enhance their leadership (Goldring et al., 2009). However, research shows that even if principals are provided with valid and detailed feedback, the information is not enough to change principal behavior in meaningful ways. There is a risk of only focusing on positive elements of feedback to strengthen existing self-concept while denying or rationalizing negative feedback (Hattie and Timperley, 2007).

The Proflec project involves carrying out group coaching with school leaders. The group coaching is based on a self-administered, ICT-based, inventory integrated as part of the research project for school leaders.  The self-assessment exercise generates a personalised feedback report in a structured form. This feedback helps the participants to identify their individual strengths and weaknesses and suggests areas for improvement and will set the agenda for a workshop and group coaching activities. This is expected to promote reflection and personal leadership development which focuses on improving the participants’ motivation and competencies with respect to exercising leadership.

 The Proflec project serves several purposes. While carrying out feedback and group coaching in practice it aims at developing group coaching as a tool for improvement within the educational sector, and further, research within Proflec aim at understanding the different elements of coaching.The research questions reported on in this paper concern

  • The role of feedback and group coaching as vehicles for personal and professional leadership development
  • The role of the each of the different elements of the feedback and group coaching process used in Proflec

 Coaching may be conceptualized in a number of ways, including mentoring, peer support, counseling and socialization (Bush and Coleman, 1995). The guiding definition of coaching used in the Proflec project is based on Kilburg (2007) who defines coaching as: a helping relationship formed between a client with managerial authority in an organisation and a consultant who uses a wide variety of behavioral techniques and methods to help the client achieve a mutually identified set of goals, within a formally defined coaching agreement (Kilburg 2007, p 28). 

Proflec takes a performance based approach to coaching, focusing on practice and performance in relation to a school leader’s everyday life in school. As a consequence, carrying out coaching of school leaders here aims at (a) clearly reflecting life in schools, and (b) taking into consideration various types of feedback and use reflection processes in order to influence learning which in its turn will improve practices and performance. 

Method

In Sweden, around 50 school leaders working as school leaders; pre-school heads and principals working in pre-, elementary and upper secondary schools, participated in four coaching sessions from May- December 2014. They were divided into nine separate coaching groups. The leadership experience in the groups differed between 1 – 20 years. Prior to the coaching they had participated in the inventory and workshops. The main part of the data collection for this paper was carried out in December 2014. The interviews were conducted with participants from eight of the nine groups, They took between 1-1,5 hours and were recorded. In two cases the groups were represented by one participant, in other cases by two, three or four participants. Altogether 21 participants out of a total of around 50 were interviewed. The most common reason for not participating was the date, a few days before the end of the fall semester and consequently the week before the Christmas holidays which is a hectic time in a school and for principals. The questions in the interview, aiming at investigating the two research questions, concerned - the expectations of individual participants on the group coaching - the inventory and workshop as tools for understanding self - the coaching protocol, coaching group and the coach - the effects, if any, on their personal and professional leadership The data collection as well as the analysis was carried out by two of the five involved coaches/researchers.

Expected Outcomes

One finding concerning the elements of the feedback and group coaching process is that the feedback that came from the self-assessment in the ICT is seen as useful, but it is not enough. Coaching sessions are needed to deepen the understanding of the self as leader. The experienced group is a strength in the coaching session. They pose insightful questions and the courage to raise possibly sensitive questions in the group. The vast experience can however lead to ‘telling’. The coach must act as a gatekeeper, and assist participants to develop questions, not advice. The importance of the group in the learning process is stressed. Confirmation and empowerment is of importance, and to be challenged and dare to challenge others through posing challenging questions Concerning the role of feedback and group coaching as vehicles for personal and professional leadership development, the participants state that they have new insights in their role and their work and have learnt to listen to others. Awareness with new ways to think and act has been provided. A typical quote is “It has opened my eyes in regards to how I am as a leader through making my strengths and weaknesses visible”. Several principals have solved concrete problems after the coaching session. One example of a change in behavior is a principal with a coaching dilemma that concerned ’work engagement’ (one of the leadership dimensions in the self-assessment) i.e. she worked too much. The insights based on the feedback report and discussing the dilemma during the coaching session made the principal change the structure of the work, which led to less working hours. The staff recognized and appreciated the change. Now the staff can follow her pace, and it gives a new opportunity for participatory school development.

References

Bush, T & Coleman, M . (1995). Professional development for heads: the role of mentoring. Journal of Educational Administration, Vol. 33 Iss: 5, pp.60 - 73 Goldring, E. Cravens, X., Murphy, J., Porter, A., Elliott, S., & Carson, B. (2009). The Evaluation of Principals: What and How Do States and Urban Districts Assess Leadership? The Elementary School Journal, (1). 19. doi:10.1086/598841. Hargreaves, A. (2009). The fourth way: The inspiring future of educational change. Thousand Oaks, CA: Corwin Press. Hattie, J and Timperley, H (2007). The Power of Feedback. Review of Educational Research March 2007, Vol. 77, No. 1, pp. 81–112 Huber, Stephan Gerhard and Hiltmann, Maren (2011). Competence Profile School Management (CPSM) – an inventory for the self-assessment of school leadership. Educational Assessment, Evaluation and Accountability, 23:65–88, Springer Kilburg, R. R. (2007). Toward a conceptual understanding and definition of executive coaching. In R. R. Kilburg, R. C. Diedrich, R. R. Kilburg, R. C. Diedrich (Eds.) , The wisdom of coaching: Essential papers in consulting psychology for a world of change (pp. 21-30). Washington, DC, US: American Psychological Association. doi:10.1037/11570-001 Møller, J. (2003). Gender and leadership identities - negotiated realities for women as school principals. Improving Schools, 6(3), 23-44. Scribner, S. P., and Crow, G. M. (2012). Employing professional identities: Case study of a high school principal in a reform setting. Leadership and Policy in Schools, 11(3), 243-274.

Author Information

Ulf Leo (presenting / submitting)
Umea University
Centre for Principal Development
Lomma
Monika Törnsén (presenting)
Umea University, Sweden

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