Measuring Market Orientation in Schools
Author(s):
Lawrence Drysdale (presenting / submitting) Lawrence Drysdale (presenting / submitting)
Daniel Arifin (presenting)
Conference:
ECER 2011
Format:
Paper

Session Information

Paper Session

Time:
2011-09-14
16:45-18:15
Room:
JK 25/138,G, 20
Chair:
Gerry MacRuairc

Contribution

Topic: The topic investigates the degree of market orientation in a random sample of Australian schools. The topic shows how there is link between market orientation and the school performance. 

The study builds on previous research conducted in Australia that attempts to measure market orientation in schools.

Background

Market orientation has been investigated in for-profit and not-for-profit organisations in many countries around the world. Market orientation is defined as an orientation to the market which has a focus on the customer.  The research shows that there is a positive link between market orientation and organisational performance. Despite these findings there is little research on the relationship between market orientation and school performance.

Relevance of study

The concept of marketing and market orientation is highly relevant to schools mainly because of the competition between private and government schools for students and resources. This is particularly the case in Australia where there is intense competition between schools within schools systems and between school systems. Marketing is now becoming more relevant in other industrialised countries because of the need to enhance the reputation of schools, attract students and resources, and attempt to understand the needs and aspirations of the various stakeholders. There is also a necessity for schools to better communicate and explain their agenda to their various publics.

Current research

There is little research into this phenomenon in schools exists. Within Australia there are two reported studies (Drysdale, 2002 and Homes, 1998). Both studies used qualitative methods based on case studies. This is the first identified attempt to measure market orientation in schools using quantitative methods. The authors have modified and updated an instrument widely used in business. The original instrument was found to be not suitable for measuring market orientation in schools because of the language and assumptions behind the instrument. The authors have tested the new instrument in a number of settings and are currently revising the instrument. The study also attempts to evaluate an instrument that will measure market orientation in schools.

Method

The study uses quantitative methods. The researchers modified an existing instrument (MAKOR) and developed it into a twenty five item instrument that measured market-orientation. The instrument was distributed to 300 school throughout Australia. They were requested to complete the instrument in their own time and return it in the researchers. The instrument was adapted for educational purposes by Dr Lawrie Drysdale and Daniel Arifin.

Expected Outcomes

The results of the project are expected to:  add to the limited current knowledge of market-orientation in schools  test the instrument’s validity for measuring market orientation.  add to the understanding the link between market orientation and performance  provide a guide for schools in decision and policy making in marketing and promoting their school

References

Davies, B., & Ellison, L. (1997). Strategic marketing for schools. London: Pitman Publishing Deng, S., & Dart, J. (1994). Measuring market orientation: a multi-item approach. Journal of Marketing Management, 10(8), 725-742. Drysdale, L. (1995). The evolution of marketing: implications for schools. Hot Topics: Australian Council of Educational Administration, 2, 1-4. Drysdale, L. 2000, ‘Promotion Orientation Versus Market Orientation’, Hot Topics Australian Council for Educational Administration, No. 2, pp. 1-2. Drysdale, L. (2001) Towards a Model of Market Centred Leadership, Leading and Managing Vol. 7 No.1 Page 76-89. Drysdale, L. (2001) Getting the Most Out of Marketing for Schools, ACEA Monograph, No. 29. October. Drysdale, L. (2002). A Study of Marketing and Market Orientation in Selected Victorian Schools of the Future. Unpublished PhD Thesis, The University of Melbourne. Drysdale, L. & Gurr, D. (2003). Market Centred Leadership, International Journal of Learning, 10, 2619-2630. Ellis, P. D. (2006). Market Orientation and Performance: A Meta-Analysis and Cross-National Comparisons. Journal of Management Studies; Jul2006, Vol. 43 Issue 5, p1089-1107. Foskett, N. H. (1995). Marketing, management, and schools: a study of a developing marketing culture in secondary schools. Unpublished PhD, University Of Southampton (United Kingdom). Foskett, N. H. (1998). Schools and marketization. Educational Management and Administration, 26 (2), 197-210. Holmes, S. (1998) Marketing culture in schools: an exploratory investigation. Unpublished Doctoral Thesis, University of Southern Queensland. Homburg, C. and Pflesser, C. (2000), “A Multi-Layer Model of Market-Oriented Culture: Measurement Issues and Performance Outcomes”, Journal of Marketing Research, Vol. 37 (November), pp. 449-462 Kirca, A. H., Jayachandran, S & Bearden, W. O. (2005), “Market Orientation: A Meta-Analytic Review and Assessment of its Antecedents and Impact on Performance”, Journal of Marketing, Vol. 69, No. 2, pp. 24-41 Kotler, P., & Fox, K. F. A. (1995). Strategic marketing for educational institutions. Englewood Cliffs, New Jersey: Prentice-Hall. Myers, T. (1996). Super marketing your school. Sydney: Catholic Education Office, Sydney. Pardey, D. (1991). Marketing for schools. London: Kogan Page.

Author Information

Lawrence Drysdale (presenting / submitting)
University of Melbourne
Melbourne
Lawrence Drysdale (presenting / submitting)
University of Melbourne, Australia
Daniel Arifin (presenting)
University of Melbourne, Australia

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