Intercultural Competence of Upper Secondary Vocational Teachers in the Field of Health and Social Care
Author(s):
Tuija Hannele Itkonen (presenting / submitting)
Conference:
ECER 2012
Format:
Paper

Session Information

02 SES 11 B, Apprenticeship, Values And Interculturalism In Health Care

Parallel Paper Session

Time:
2012-09-20
17:15-18:45
Room:
FCT - Aula 22
Chair:
Lars Heinemann

Contribution

All things intercultural have ultimately to do with the encounters between human beings. We are all equipped with differing ages, genres, cultures, worldviews and religions, ethnic backgrounds and such, trying to succeed in the outcome whether in business, education, politics or everyday life. Finland makes no exception in the global context in the rapidly growing need to graduate interculturally competent health and social care workers to meet the demands of a diversifying and pluralistic society. Teachers in upper secondary vocational colleges of Health and Social Care face new challenges in the increasingly diverse teaching and training contexts and are struggling to meet the demands of intercultural sensitivity within their professional competence.

It is not easy to define such elusive terms as competence vs. in-competence, cultural or multi-cultural vs. inter-cultural, all of which take on different meanings depending on the contexts where sensitivity or competence is expected. (Deardorff, 2009) There is a need to further clarify the concepts involved with the nature of interculturality and to identify what is intercultural competence. My intention with this study is to take part in this much-needed discussion and to provide new information from the point of view of teachers in upper secondary vocational education and training in Health and Social care.

The doctoral research is based on data that was collected for a study on upper secondary vocational teachers in Health and Social Care education in the capital area of Helsinki. The initial results of the study will be published by Palmenia, Helsinki University Center of Continuing Education, in Sept. 2012. The initial study is a part of a larger project that seeks to find culturally informed resolutions to further the education and employment of young people and immigrants in the field of social and health care. The intent is to clarify the current state and needs of intercultural sensitivity as a phenomenon within the upper secondary vocational teachers’ professional expertise. The long-term aim is to help boost finishing the education, to ease and further employment, and to help stay employed, and as such, to help prevent marginalization.

Research questions:

1.      What is the current state and nature of intercultural sensitivity of upper secondary vocational teachers in the colleges of health and social care occupations in the capital area of Helsinki?

2.      What is the vocational teachers’ level of cultural self-awareness and their socio-cultural awareness as part of their professional competence?

Method

Since the nature of intercultural competence is very context-oriented and complex, I am using mixed methods in data collection, in analyses and in final inference. QUAN: 480 teachers in five vocational colleges (cooperative in the larger project) were sent a 60-item Likert -scale questionnaire, including 17 background questions, open comment & optional contact information for interviews. Due to the low percentage of answers, the quantitative analysis via SPSS 20.0 will be re-examined. QUAL: a) 10 personal interviews are completed and have been transcribed, initial analysis has begun; b) The open comments will be coded to be analyzed. At this stage of the study the theoretical models used are M.J. Bennett’s (1993b) Developmental Model of Intercultural Sensitivity (DMIS) and The Process Model of Intercultural Competence by Deardorff (2004). The DMIS identifies a continuum of six levels from highly ethnocentric to highly ethno-relative worldviews (Hammer & Bennett, 2003), the first three (denial, defense, and minimization) defined as ethnocentric worldviews and the last three (acceptance, adaptation, and integration) as ethno-relative perspectives. The Process Model of Intercultural Competence by focuses on the internal and external motivations and outcomes based on the development of specific attitudes, knowledge, and skills inherent in intercultural competence.

Expected Outcomes

Initial findings indicate that vocational teachers in Health and Social care are aware of the increasing need to be interculturally sensitive in their profession as well as for the students to learn and practice in their vocation. The challenge for them is to understand the concept and the specific components involved in the process of becoming interculturally competent. The teachers’ descriptions of intercultural encounters in their work included issues with sufficient language levels, conflicts with professional and personal values, and concerns about cultural differences as well as professionalism and client safety. The teacher’s personal, meta-level reflection on personal and professional life has an important role in the process of acquiring intercultural sensitivity and competence. The background report is finished by June 2012 and will be published in Finnish for national needs in Sept. 2012. Further analyses including a discussion of the results in the socio-cultural context (the doctorate dissertation) will be completed at a later date.

References

Abdallah-Pretceille, M. (2006). Interculturalism as a paradigm for thinking about diversity. Intercultural Education, 17(5), December 2006, pp.475-483. Banks, J. (Ed.). (2009). The Routledge International Companion to Multicultural Education. New York: Routledge. Bennett, M.J. (1993b). Towards ethnorelativism: A developmental model of intercultural sensitivity. In R.M. Paige (Ed.), Education for the intercultural experience (pp.21-71). Yarmouth, ME: Intercultural Press. Deardorff, D. (Ed.)(2009). The SAGE Handbook of Intercultural Competence. Thousand Oaks, CA: Sage. –––––. (2004). Internationalization: In Search of Intercultural Competence. International Educator, spring, 13-15. Hammer, M., Bennett, M. & Wiseman, R. (2003). Measuring intercultural sensitivity: The intercultural development inventory. International Journal of Intercultural Relations, 2, 421-443. Mertens, D. M. (1999). Inclusive evaluation: Implications of transformative theory for evaluation. American Journal of Evaluation, 20(1), 1-14. Mezirow, J. (1981). A Critical Theory of Adult Learning and Education. Adult Education, 32(1), 3-24.

Author Information

Tuija Hannele Itkonen (presenting / submitting)
Helsinki University Centre of Continuing Education
Teacher Education
Espoo

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