22 SES 09 C, Reform Programs and Faculty Staff
Incivility is defined as interpersonal misconduct involving disregard for others and a violation of norms of respect (Andersson & Pearson, 1999). This phenomenon has been extensively investigated in workplaces (Pearson, Andersson, & Porath, 2000; Pearson & Porath, 2005). However, only recently researchers focused their attention on academic settings, investigating both student and faculty general incivilities (Bjorklund & Rehling, 2010; Marchiondo, Marchiondo, & Lasiter, 2010). Academic incivility researchers have generally grouped incivilities into two categories which were identified by Berger (2000), as passive and active incivilities. Nevertheless, it should be pointed that to date, there has been no empirical evidence for the existence of these dimensions; neither is there any measurement scale aimed at validating this two-facet construct.
Additional gaps between theory and empirical research can be found in previous attempts at mapping and measuring academic incivility. First, the majority of studies have focused on incivility mainly in nursing education programs (Clark, 2008a, 2008b; Marchiondo et al., 2010). Only a few researchers have tested incivility in diverse programs. Second, to date, most of the studies concerning academic incivility have been qualitative in nature (Clark, 2007, 2008a), descriptive (Clark, 2008b; Clark, Olender, Kenski, & Cardoni, 2013) or theoretical (Berger, 2000; Feldmann, 2001).The current studyattempts at constructing and validating a generic scale for measuring these features for the first time in higher education settings.
Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24(3), 452-471. Knepp, K. A. F. (2012). Understanding Student and Faculty Incivility in Higher Education. The Journal of Effective Teaching, 12(1), 32-45. Marchiondo, K., Marchiondo, L. A., & Lasiter, S. (2010). Faculty incivility: Effects on program satisfaction of BSN Students. Journal of Nursing Education, 49(11), 608-614.
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