Performance Management Practices in Portuguese Secondary Schools: The Contribution For School Achievement

Session Information

11 SES 06 B, Quality of Management for Quality of Education

Paper Session

Time:
2010-08-26
10:30-12:00
Room:
U40 SALI 11, Metsätalo
Chair:
Rita Birzina

Contribution

The importance given to education today and the attention to its evaluation and quality improvement, connected with the need for more adequate models for school management, are the basis for this research paper. In the last decades, school performance management or, simply, school evaluation has become a current issue in a lot of countries, with an increasing interest of scientific and political areas (Lafond, 1998; Clímaco, 2002). Actually, the literature is very rich in its discussion on how measure school performance, despite some gaps mainly at the level of school performance management practices, which is precisely what we expect to explore, through case studies of secondary school’s performance management practices.

Undoubtedly, the debate about how to measure performance management is highly extensive on the number of authors, books, articles.

Bouckaert and Halligan (2008) chart the evolution of performance management models in the public sector and their impact on public sector organizations. They provide an analytic framework for understanding performance management in the public sector. In their analysis, they distinguish between the measurement, the incorporation, and the use of performance, and show that as performance management systems evolve, the emphasis given to each phase moves from the measurement, to the incorporation, and finally to the use of performance for improvement.

In this way, performance management includes three main elements: measurement (collection of information on organization performance), incorporation (reporting of organizational performance information to organizational stakeholders), and use (utilization of organizational performance information for decision making). One of our main goals is to analyze the performance management practices of schools, in the relation to the above three main elements, i.e., understand how schools measure its performance, report it and use it for improvement purposes (Bouckaert and Halligan, 2008).

The development of appropriate techniques of performance measurement in education raises a number of questions that deserve being researched (Mayston, 2003). One important property that any model of performance measurement should have, and that should be considered, is the need to adequately account for the differences in resources and in the characteristics of the cohorts of students that each school faces. The utilization of aggregate exam results, not adjusted for these differences, will unduly favour schools that receive pupils from more privileged socioeconomic backgrounds.

While few would defend that schools, more than social circumstances, determine school success, the difference that the schools make seems to be substantial enough to raise the possibility that different school performance management practices can lead to improvement, educational excellence and ultimately widen equity (Dimmock, 1993; Cheng, 1996).

These type of questions arose here are crucial to our ongoing research, which aims to understand performance management practices of schools and how they contribute to school achievement, mainly through a more deeply analysis of those practices, i.e., using a qualitative case study approach.

 

 

Method

The paper will focus a qualitative analysis, i.e. in-depth case studies of a sample of schools. This qualitative approach constitutes a second part of the research project which had an extremely important quantitative initial phase. This quantitative analysis consisted on a benchmarking exercise of the secondary schools’ performance (evaluated externally by the Ministry of Education in 2007), taking a value-added approach, which took into consideration not only output measures, but also input variables, as well as other variables not under the direct control of schools. From the results of this exercise, a sample of schools with different levels of observed performance was chosen. Then we are developing case studies, taking semi-structured interviews to strategic school agents in the self-evaluation process, in order to understand how (or if) schools measure its performance, report the information on performance and use that information for improvement purposes.

Expected Outcomes

One of the main conclusions of our first case studies, which is also emphasized by the literature, is that in most of the Portuguese schools there is no self-evaluation “culture”, consequently, this leads to a complex implementation of internal and even external evaluation models (Ventura and Costa, 2002). We can say, as a preliminary observation, that performance management practices or, simply, “self-evaluation” which is the schools’ familiar expression, is something which relies yet in an embryonic stage but urgently needs, by its importance, to be maturated, by all the school’s community agents, both internal and external. This shows that there is a lot to do in terms of performance management practices in Portuguese secondary schools. That’s why the goals defined in this research are so important. The research shows clearly that there is a need to develop our knowledge on school management, which will be able to point to critical performance management practices, identify best practices and use the collected evidence for policy setting. This increased knowledge will promoted learning, may foster practice benchmarking exercises between schools and inform all the policy developments.

References

Bouckaert, G., Halligan, J. (2008), Managing Performance: International Comparisons, New York: Routledge Cheng, Y.C. (1996), School Effectiveness and School-Bases Management: A Mechanism for Development, London: Falmer Press Clímaco, M. C. (2002), “A inspecção e a avaliação das escolas”, Avaliação das Escolas. Consensos e Divergências, Porto: Asa Coe, R., & Fitz-Gibbon (1998), “School Effectiveness Research: Criticism and Recommendations”, Oxford Review of Education, 24 (4), 421-438 Dimmock, C. (1993), School Based Management and School Effectiveness, London: Routledge Fitz-Gibbon, C. (1996), Monitoring Education: Indicators, Quality and Effectiveness, London: Cassel Lafond, A. C. (1998), “A Avaliação dos Estabelecimentos de Ensino: Novas Práticas, Novos Desafios Para as Escolas e para a Administração”, Autonomia: Gestão e Avaliação de Escolas, Porto: Asa Mayston, D.J. (2003), “Measuring and Managing Educational Performance”, Journal of the Operational Research Society, 54 (7), 679-691 Nevo, D. (2001), “School Evaluation: Internal or External?”, Studies in Educational Evaluation, 27 (2), pp. 95-106 Sarrico, C. & Rosa, M. J. (2009), “Measuring and Comparing the Performance of Portuguese Secondary Schools: a Confrontation between metric and Practice Benchmarking”, International Journal of Productivity and Performance Management, Vol. 58, nº 8, 767-786 Ventura, A., Costa, J.A. (2002), "External evaluation and the organizational development of schools in Portugal: new challenges for general inspectorate of education", The International Journal of Educational Management, Vol. 16 No.4, pp.169-75.

Author Information

Centre for Higher Education Policy Studies
Odivelas - Lisboa
Centre for Higher Education Policy Studies, Portugal; University of Aveiro
University of Aveiro
University of Oporto

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