Questioning ‘Collaboration’: An English Local Authority’s Approach to Institutionalising Collaboration in Children and Young People’s Services
Author(s):
James Duggan (presenting / submitting)
Conference:
ECER 2012
Format:
Paper

Session Information

15 SES 04, Collaboration with the Community

Parallel Paper Session

Time:
2012-09-19
09:00-10:30
Room:
FCT - Aula 14
Chair:
Philippe Masson

Contribution

Christensen and Laegrid (2011: 11) identify a dilemma facing policy makers in a number of countries worldwide, especially those that underwent New Public Management (NPM) reforms, that engagement with complex and interrelated social issues is increasingly prioritised but this requires overcoming the consequential administrative challenges in joining up services.  Collaboration, partnerships and networks are an increasing feature of social policy internationally yet these initiatives have often been problematic (refs).  A prominent feature of this post-NPM wave of reform is the utilisation of leadership and cultural change processes to facilitate collaboration however the relationship between collaboration, culture and leadership is under-researched (Christensen and Laegrid 2011: 18, 24). 

This research engages with the international trend towards leadership and cultural change in facilitating collaboration in the public sector by exploring the institutionalisation of collaboration in children’s services in England through the formation of the children’s trusts and the associated leadership and cultural change processes. 

New Labour articulated a comprehensive and persuasive discourse that identified collaboration and joined-up working as efficacious in engaging with ‘wicked’ issues and improving outcomes for all children.  However the instrumental role allocated to collaboration necessitated institutionalising effective inter-professional collaboration in practice in children’s and young people’s services.  By the release of the Children’s Plan in 2007 (DCSF 2007) the government had introduced series after series of legislation, reforms and initiatives.  The Children’s Plan stated that ‘the means to make collaboration work in practice’ (DCSF 2007: §7.12) were now in place and the government tasked senior managers in children’s services with driving cultural change to facilitate collaboration at the frontline. 

The intention of this research was to look at how collaboration was articulated and then assembled to understand how issues in how collaboration is researched and framed in policy led to challenges for policy makers and senior managers in implementing policy.  The relationship between articulation and assemblage encourages the analysis to explore how collaborative working was constructed in policy and the tensions, absences and contradictions within this articulation when it came to assembling the components to help professionals collaborate, within the broader context of New Labour’s public sector reforms.  The issue the research was seeking to explore was if, as is known, there a lack of clarity about what collaboration is in policy (e.g., Davies 2009) and research (e.g., Easen et al 2004) what does this mean for attempts to facilitate collaboration at the frontline?  Furthermore, what are the implications of seeking to engage with collaboration through the lens of leadership and cultural change that are managerialist approaches?

The primary research question was: How can a local authority facilitate processes of inter-professional collaboration? 

Method

The research was conducted as part of an embedded PhD research project in which I conducted research and was an employee of the local authority where the initiative was based. The research design was a case study of the Stockborough Challenge, a cultural change process attached to the children’s trust. Two embedded units (Yin 2009) were strategically selected to explore the impact of the initiative at managerial and frontline levels. The research was approached in a three-stage process of exploration, focusing the research, and finally replication and verification. The initial two phases of the research used interviews (n = 62), participant observations (n = 14) and documentary analysis. The final phase involved two interventions, enabled by my embedded researcher status, that were modelled on an action research and design experiment.

Expected Outcomes

The key finding was that the senior managers struggled to define collaboration and without an adequate specification they sought to promote collaborative working by attempting to build the motivation of professionals to collaborate rather making collaboration easier and more effective. Without an understanding of what collaboration was the initiative was characterised by a series of managerial change processes that sought to motivate change (e.g., project ‘champions’) but there was no model of collaborative working to which the various activities were orientated. As a result the Stockborough Challenge did not engage with the practical issues that professionals were encountering in seeking to develop collaborative work across organisations. The failure to specify collaboration was explained with reference to the way that collaboration is both researched and framed in policy, specifically in relation to a ‘discourse of collaboration’ that argues why collaboration is a good idea but contains less on how to do collaboration. The conclusion was that a new approach to conceptualising collaboration is required and one is presented in the form of a purposive definition of collaboration, for example, collaboration as innovation in service design and delivery.

References

Christensen, T. and Laegrid, P. (2011) ‘Post-NPM Reforms: Whole of Government Approaches as a New Trend’, in S. Van de Walle and S. Groeneveld, (Eds.) New steering concepts in public management, Bingley, UK: Emerald, pp. 11-24. Davies, J.S. (2009) ‘The Limits of Joined-up Government: Towards a Political Analysis’, Public Administration, Vol. 87, No. 1, pp. 80-96. Department for Children, Schools and Families (2007) The Children’s Plan: Building Brighter Futures, London: The Stationery Office. Easen, P. et al. (2000) ‘Inter-professional Collaboration and Conceptualisations of Practice’, Children and Society, 14, pp. 355–367. Yin, R.K. (2009) Case Study Research: Design and Methods, Los Angeles, Calif.: Sage Publications.

Author Information

James Duggan (presenting / submitting)
University of Manchester
School of Education
Manchester

Update Modus of this Database

The current conference programme can be browsed in the conference management system (conftool) and, closer to the conference, in the conference app.
This database will be updated with the conference data after ECER. 

Search the ECER Programme

  • Search for keywords and phrases in "Text Search"
  • Restrict in which part of the abstracts to search in "Where to search"
  • Search for authors and in the respective field.
  • For planning your conference attendance, please use the conference app, which will be issued some weeks before the conference and the conference agenda provided in conftool.
  • If you are a session chair, best look up your chairing duties in the conference system (Conftool) or the app.