Session Information
11 SES 06 A, Internal and External Evaluation of Educational Effectiveness (Part 1)
Paper Session to be continued in 11 SES 08 B
Contribution
Over the last decades of the last century, Portugal experienced an increasing number of students, whose expectations demanded more efficiency in their school results and more effectiveness all over the teaching/learning processes.
Along with these social needs, new transnational and supranational policies contributed to knowledge regulation and its forms of evaluation (Pacheco, 2011; Steiner-Khamsi, 2012).
In fact, evaluation assumed crucial importance in many subjects and education was not an exception. Either seen as measure (Tyler, 1949), or a way to decide the merit of something (Scriven, 1967), or in order to produce a judgement (Barbier, 1990; Hadji, 1994) or even with the purpose of collecting information to take decisions (Stufflebeam, 2003; Pacheco, 2002), evaluation has come along with accountability policies but also to help schools to improve themselves, to understand the way they work and to make public the information they gathered.
Most authors defend external evaluation allied to internal evaluation in order to respond to the complex challenges faced by schools. There are plenty of ways to evaluate schools but most of the models turn to indicators that put into practice a concept of quality supposedly measurable and easy to be compared (Stake, 2006). Indicators bonded to efficiency by students results (Pacheco, 2013), answering to the responsibility of giving information and observe if everything is according to established central rules.
Now, standard results lean towards measurable and summative evaluation neglecting formative aspects, as the context or the process.
If we accept school evaluation as a systematic investigation conducted by the school, for the school and the needs of its community (Sanders & Davidson, 2003), then, evaluation should be based upon a dialogue between schools, teachers, principals and community members.
Different in their essence and under the authority of different ministries, public and private preschools also differ in their external evaluation processes.
The Portuguese law nº31/2002, of 20th December started a new way of seeing education through external evaluation (Stufflebeam, 2003). With an outsider look, an external team started to help public schools to improve their services by pointing out their fragilities but also its stronger points in a written report leading each school to find a way to self-improve (Sobrinho, 2003).
The actual model was introduced in 2006 and after some changes in 2011, focuses in three domains: results, educative service and leadership and management. It’s surveyed by IGEC (General Inspection of education and Science).
External evaluation tends to be complementary to internal evaluation, a different perspective that helps schools to find the better way to self-improve.
On the other hand, private schools started sooner their own internal evaluation as they needed to justify the payments and the advantages of their services to their costumers. They had to prove their quality of services by providing solid data to parents and other interested members of the community (the stakeholders).
More recently private schools also started different external evaluation processes according to the different organisms they respond. Most private pre-schools institutions depend on Social Security ministry that has its own evaluation model based on the European Foundation for Quality Management (EFQM) model.
The social security model - MAQ (model of quality evaluation) – is based upon 8 concepts of reference and comes along with a Key-processes model and Questionnaires to customers and stakeholders that help organizations to achieve excellence in their services by improving its non-conformities.
Our investigation intention was to understand the impact of school evaluation processes in public and private preschool establishments. If public preschools highlight education issues, private schools emphasise more the social needs of the families.
Method
Expected Outcomes
References
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