Service Learning increases students’ motivation, but why and how? – Empirical results of a mixed method-study
Author(s):
Karl-Heinz Gerholz (presenting / submitting) Katrin Klingsieck
Conference:
ECER 2017
Format:
Paper

Session Information

Paper Session

Time:
2017-08-23
09:00-10:30
Room:
K5.09
Chair:
Pauline Taylor

Contribution

The main idea of service learning is that students provide service to non-profit organizations in the community and in turn have the opportunity for a meaningful learning experience. The potential for students lies in the development of their professional and personal abilities, leading to an enhanced self-concept and self-efficacy. For the charitable organization the potential is to get new ideas and support for their given problems (Godfrey, Illes & Berry 2005). In the last two decades, a growing number of universities have implemented service learning as an educational approach to foster their students’ development (Kenworthy-U’Ren 2008). Some of them scaffold the courses with evaluation studies or other surveys. Nevertheless, the existing empirical studies on the effect of service learning have focused rather on specific learner outcomes than on the dynamics between the instructional design of a service learning course and its effects. Therefore, this study was conducted in order to investigate the effects of service learning on motivational aspects in correspondence to its didactical design. We basically intended to address two major groups of research questions:

(1) What effects have service learning courses on the motivation and development of students? More specifically we examined in this context the motivational aspects (Nicholls 1984) (mastery vs. achievement goal orientation) and their mediation to self-efficacy.

(2) We aimed at specifying the role of the instructional design of a service learning course for the individual course of motivation. In detail, we analysed the instructional design elements (instructional phases, counseling phases and reflection phases) of a given service learning course and their connection to the motivational feeling of the students.  

In service learning courses, students generally participate in a service activity that corresponds to a community and charitable needs. The reflection of this activity fosters a deeper understanding of the academic content as well as of the students’ values and attitudes towards civic responsibility (Bringle & Clayton 2012). Taking this into account, service learning is a dual process including an execution of the working process in the service activity by a non-profit organization (service process) and an acquirement of skills, as well as personal insights (learning process) (Dewey 1966, Gerholz & Losch 2015).

Meta-analyses  on the impact of service learning have revealed that academic skills, for instance critical thinking or problem-solving skills, can be promoted via service learning. Also they have shown  that the increase in self-efficacy and a change in self-concept are higher than in non-service learning courses (Conway et al. 2009, Celio et al. 2011, Yorio & Ye 2012,). Beyond, it has been shown that service learning can foster an understanding of social issues and the willingness to be engaged in the society (Burns 2011, Celio et al. 2011, Yorio & Ye 2012). The existing meta-studies have focused  on general learning outcomes (e.g. academic skills), and have shown that within these general outcomes, different effects can be observed (e.g. Reinders 2016, Conway et al. 2009). Especially the motivational aspect seems to be different in a course of service learning. However, the relationship between the effects of service learning and the instructional design elements in a given service learning course were not conducted. Therefore, the present study explores the instructional link between the service activity and the impact of the service learning course on the motivational development and change in self-efficacy of the students. 

Method

To examine the relation between the service activity and the development of the students, we used a mixed-method approach in a convergent parallel-design (Creswell & Clark 2010). Data was collected in a pre-post-group-design on 451 students of business education. 88 students attended a SL-seminar (experimental group) and 363 students attended a regular seminar (control group). Both seminars had a problem-oriented instructional design. Before (pre-test) and after (post-test) the seminar, they filled out a survey containing scales for assessing motivational aspects such as goal orientation (Spinath & Schone 2003) and self-efficacy (Bandura 2006). The reliability of the scales is good (.72) to excellent (.87). To explore the perceptions and personal insights of the students in the several service activities, semi-structured interviews (Witzel 2000) with two students in every service-activity at the end of the service learning course were conducted. Qualitative content analysis (Schreier 2012), in which the categories resembled the constructs also assessed in via self-report, was used to analyse the data.

Expected Outcomes

This data analyses revealed that self-efficacy increases over time in both groups; however, an interaction effect regarding the service learning group can be shown. Concerning the motivational aspects, both groups had a high achievement goal orientation at the beginning, but during the seminar the achievement goal orientation decreased in the SL-group, but not in the control group. Here, also an interaction effect can be shown, which means that SL-students don’t learn because of fearing failure or to top other students. Nevertheless, the empirical results reveal that the learning goal orientation decreased over time in the SL-course. The qualitative data analysis gives deeper insights to these effects. The motivational experience and the positive change in self-efficacy depend on the perceived social support of the lecturer, community partner and peers. Interesting is that the students perceived a relevant organisational and emotional support from the peers (students) and community partners. In contrast, the lecturers are relevant for the content and methodical support. All in all, it can be shown that the perceived different support structures (organisational, emotional and content) are relevant for the positive change of self-efficacy and the motivational experience.

References

Bringle, R. G. & Clayton, P. H. (2012). Civic Education through Service Learning: What, How, and Why?. In L. McIlrath, A. Lyons & R. Munck (Eds.), Higher Education and Civic Engagement. Comparative Perspectives (pp. 101-123), New York. Dewey, J. (1966). Democarcy and education. New York: Free press (Original published 1916). Conway, J.M. et al. (2009). Teaching and learning in the social context: A meta-analysis of service learning’s effects on academic, personal, social and citizenship outcomes. Teaching of psychology, 36(4). 233-245. Gerholz, K.-H. & Losch, S. (2015): Can service learning foster a social responsibility among students? – A didactical analysis and empirical case-study in business education at a German university. In: O’Riordan, L., Heinemann, S. & Zmuda, P. (Eds.), New Perspectives on Corporate Social Responsibility: Locating the Missing Link, 602-622. Godfrey, P. C., Illes, L. M. & Berry, G. R. (2005). Creating Breadth in Business Education trough Service-Learning. Academy of Management Learning & Education, 4(3), 309–323. Kenworthy-U'Ren, A. L. & Peterson T. O. (2005). Service-Learning and Management Education. Introducing the "WE CARE" Approach. Academy of Management Learning and Education, 4(3), 272–277. Spinath, B. & Schöne, C. (2003). Subjektive Überzeugungen zu Bedingungen von Erfolg in Lern- und Leistungskontexten und deren Erfassung. In J. Stiensmeier-Pelster & F. Rheinberg (Hrsg.), Diagnostik von Motivation und Selbstkonzept (S. 15-27). Göttingen: Hogrefe. Yorio, P. L. & Ye, F. (2012). A Meta-Analysis on the Effects of Service-Learning on the Social, Personal, and Cognitive Outcames of Learning. Academy of Management Learning & Education, 11(1), 9–27.

Author Information

Karl-Heinz Gerholz (presenting / submitting)
University of Bamberg
Bamberg
University of Paderborn, Germany

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