Social media policies of secondary schools: Their existence and extent
Conference:
ECER 2017
Format:
Paper

Session Information

06 SES 07, Media Environments: Challenging schools and teacher

Paper Session

Time:
2017-08-23
17:15-18:45
Room:
K6.15
Chair:
Sandra Aßmann

Contribution

Social media, and especially Social Network Sites (SNSs), provided society with a vast array of new interaction capabilities and therefore, started to play an increasing role within our daily lives, and thus in education. SNSs, such as Facebook, can - if used appropriate - offer many benefits in educational settings, such as the facilitation of group work and the enhancement of communication between staff, students, and peers (Rowe, 2014). However, by introducing another space where schools, teachers and students interact, SNSs might “contribute to a blurring of boundaries between professional and personal personas” (Sugimoto, Hank, Bowman & Pomerantz, 2015). Therefore, researchers hold different conclusions when it comes to the teacher-student relationship and whether or not to ‘befriend’ a student. On one side, they emphasize the need for teachers of keeping separate professional and personal profiles in order to avoid undeserved and unwanted trespasses into teachers and/or students’ personal lives (Wang et al., 2014). Furthermore, researchers pointed out that being a ‘friend’ on Facebook has a different connotation from being friend in real life. On the other side, despite the existence of different roles on a formal level, Chen and Bryer (2012) stress the need of ‘keeping natural’ in the use of SNSs and not upsetting the social context generated by users’ interactions through unnatural or artificial boundaries. Furthermore, “Facebook personal profiles include a huge amount of identifiable information which can open the door to sexual predators, cyber stalking and cyber bullying” (Manca & Ranieri, 2014, p.12). Moreover, where bullying ended when school was over, it now continues online, through for instance SNSs.

Thus, although at first sight, interactions on SNSs might simply seem to be an extension of on- and off-school lives and hence fall under the same policies governing institutional codes of conduct, the medium merits special considerations for staff, teachers and students (Sugimento, Hank, Bowman & Pomerantz, 2015), and requires a thoughtful approach by the school. Such strategies and policies “would give the school community guidance in behaviours that are expected online.” (Junco, 2011, p.60). The introduction of a social media policy might also play a role in educating students about the importance of security settings and what content should be visible to the public (Williams, Feild & James, 2011) and may help to increase students’ awareness of social media professionalism (Henry & Webb, 2014, p.854).

 

Although schools increasingly use and have to deal with social media, research on schools’ social media strategies is scarce and mainly pertains higher education settings (Ranieri, Manca & Fini, 2012; Rodríguez-Hoyos, Haya Salmón & Fernández-Díaz, 2015; see e.g., Rowe, 2014; Pomerantz, Hank & Sugimento, 2015). Colleges and universities that do have published social media policies and guidelines relate only to official university social media accounts and communication (e.g., privacy rights and the authorisation for university use). Only few policies also address institutional and personal use and include behavioural standards (Henry & Webb, 2014). In Flanders (Belgium, Europe) there are no rules or guidelines for schools initiated by the government regarding the use of and behaviour on social media. This implies that schools have the freedom to develop this according their own vision, ideas or needs.

 

Several elements suggest that research about schools’ social media policies is needed. The objective of this study is to determine the existence and extent of social media policies and guidelines in secondary schools in Flanders (Belgium) and to explore how these policies are embedded in the schools. 

Method

The research results are based on qualitative data collected from 46 different Flemish secondary schools (Belgium, Europe) and were collected through semi-structured interviews and schools’ institutional documents. Semi-structured interviews The semi-structured interviews aimed to gain understanding in how schools deal with social media and its translation in the schools’ policy. The interview scheme was composed of a series of questions aiming for the reasons why or why not the school has a policy on social media, their vision on social media, the development and content of the policy and the approach. Schools were asked to connect the researchers to the person in the school that is able or in place to provide most information concerning the school’s social media policy. In other words, interviewees were chosen based on their knowledge about the school’s social media affairs. These persons could have different positions within the school, going from the (adjunct) director to the ICT coordinator or (ICT) teacher. Interviewees were informed and consented regarding the duration of the interview, the anonymous data processing and their ability to withdraw. Post-interview, participants were equally entitled to access the transcribed answers. The interviews were audio-recorded, transcribed verbatim and read through repeatedly. The data were coded using codes deduced from the topic list. Also, new codes were identified during the analysis of the interviews. All interviews were coded and analysed thematically in Nvivo11 software package through an iterative process, including various cycles of coding and discussing the data (Braun & Clarke, 2006). Institutional documents The semi-structured interviews were combined with a document analysis of 41 school regulations of the schools involved. School regulations were obtained from the interviewees or online from the schools’ website. When gathered in the public domain, they can be considered obtainable without the authors’ permission (Bowen 2009). Since documentation is sometimes not or difficult retrievable (Bowen, 2009), six school regulations could not be consulted and included in the study. The aim of the document analysis was to elicit meaning, gain understanding and develop empirical knowledge (Corbin & Strauss, 2008). This document analysis yielded data that were then organised into major themes, categories, and case examples specifically through an iterative process combining elements of content analysis and thematic analysis (Bowen, 2009).

Expected Outcomes

Most of the interviewees (n=39) indicated having some kind of code of conduct for the school’s staff and students. Twenty-one interviewees (46%) indicated their school has a written social media policy, eighteen (39%) said their school had unwritten rules, while seven (15%) indicated they did not. Of those not having a social media policy, six stated the school was considering implementing one in the future. Depending on the themes or target audience (i.e., staff and teachers and/or students) the school prefers to cover, the social media policy can be included in another policy, for instance: the school regulations, the terms of employment, the bullying policy, the ICT policy, or the communication policy. Within the schools’ policy, either written or unwritten, separately or incorporated in another policy, different themes relating to social media are discussed: Public Relations (e.g., communication and recruitment); privacy and ethical issues; computer, mobile phone and social media use within the school (e.g., regulations and restrictions); the teacher-student relationship and cyberbullying. Seldom there is a comprehensive social media policy, enclosing all these aspects of social media. The diversity of schools’ social media policies points to the complexity that characterizes social media. Schools do not always know what answer they can offer to this phenomenon, what framework works best, what (not) can be considered the role of the school, and thus when and how to intervene. With the advent of social media some of the traditional educational axioms are under pressure. Hence, schools are faced with some new challenges, but since many things are still changing, there are no certain answers yet to pedagogical questions concerning the role and place of social media in education (Manca & Ranieri, 2014). Therefore, it is designated to discuss this with all stakeholders to reach a common understanding on how to deal with social media in education.

References

Bowen, G. A. (2009). Document Analysis as a Qualitative Research Method. Qualitative Research Journal, 9(2), pp. 27-40. Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101. Chen, B. & Bryer, T. (2012). Investigating instructional strategies for using social media in formal and informal learning. The International Review of Research in Open and Distributed Learning, 13(1). Corbin, J. & Strauss, A. (2008). Basics of qualitative research: Techniques and procedures for developing grounded theory (3rd ed.). Thousand Oaks, CA: Sage. Henry, R. & Webb, C. (2014). A survey of social media policies in U.S. dental schools. Journal of Dental Education, 78(6), pp.850-855. Junco, R. (2011). The need for student social media policies. Educause Review. Retrieved on January, 10th 2017 from http://er.educause.edu/articles/2011/2/the-need-for-student-social-media-policies Manca, S. & Ranieri, M. (2014). Does Facebook provide educational value? An overview of theoretical and empirical advancements and critical issues. In G. Mallia (Ed.). The Social Classroom: Integrating Social Network Use in Education (pp. 312-338). Hershey, PA: IGI Global. Pomerantz, J., Hank, C., Sugimento, C. R. (2015). The state of social media policies. PLoS ONE, 10(5). Ranieri, M., Marca, S. & Fini, A. (2012). Why (and how) do teachers engage in social networks? An exploratory study if professional use of Facebook Rodríguez-Hoyos, C., Salmón, I. H., & Fernández-Díaz, E. (2015). Research on SNS and education: The state of the art and its challenges. Australian Journal of Educational technology, 31(1). Rowe, J. (2014). Student use of social media: when should the university intervene? Journal of higher education policy and management, 36(3), 241-25. Sugimento, C., Hank, C., Bowman, T., & Pomerantz, J. (2015). Friend or faculty: Social Networking sites, dual relationships, and context collapse in higher education. First Monday 20(3). Wang, R., Scown, P., Urquhart, C., & Hardman, J. (2014). Tapping the educational potential of Facebook: Guidelines for use in higher education. Education and Information Technologies 19(21). Williams, J., Field, C., James, K. (2011). The effects of a social media policy on pharmacy students’ Facebook security settings. American Journal of Pharmaceutical Education, 75(9).

Author Information

Jaël Muls (presenting / submitting)
Vrije Universiteit Brussel
Educational Sciences
Zottegem
Vrije Universiteit Brussel
Educational Sciences
Brussel
Vrije Universiteit Brussel, Belgium
Vrije Universiteit Brussel, Belgium
Vrije Universiteit Brussel, Belgium

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