The main consideration of many organizations and institutions is to enrich their staff’s skills in order to increase productivity. To do this, many interventions, such as mentoring, coaching, and so on, might be conducted by human resources departments and training centres. Blending learning, sometimes called hybrid learning, is one of the educational interventions to improve training activities so that staff working at any organization could expand their knowledge in terms of job qualifications.
The research was conducted at Turkish State Railways, which is one of the largest governmental organizations in Turkey. Approximately 15,000 staff are currently working to maintain railway infrastructure management. Two training centres, 23 trainers, and 150 support members train governmental organization’s staff. One of the main problems for the governmental organization is that if there is a specific in-service activity for some staff, they have to go to the training centres from different cities in Turkey in order to take the training sessions. As a result, such activities are costly for the governmental organization due to travelling expenses and the preparation of these traditional education approaches. Due to these challenges, the governmental organization management has already attempted to digitize some content in order to convert traditional education into online education. Nevertheless, the rapid growth of the technology has encouraged the governmental organization to find out different solutions to increase the quality of these activities and the satisfaction of the staff. Blended courses could be one of the training solutions as the governmental organization needs cost effective ways to train its staff. As Lee (2010) discusses, when a two part modality of classroom-based activities and online learning are used together, contextual relating should be considered facilitating the learning process. In other words, content used in classroom and online education should have a connection for learners to easily follow the course. Therefore, this preliminary study aims to examine applicability of blended learning for the governmental organization in order to improve in-service training activities considering opinions of its staff. Hence, this research project has two main research questions given below:
a) What are the opinions of governmental organization staff about distance learning?
b) Do these opinions about distance learning significantly differ according to staff’s gender, age, education level, and working time?