Teachers’ Emotional Experience in Teacher-Parent Interactions: A Qualitative Investigation
Author(s):
Pi-Ju Wu (presenting / submitting)
Conference:
ECER 2011
Format:
Paper

Session Information

14 SES 07 A, Migrating/International/Minority Families, Community and Schooling

Paper Session

Time:
2011-09-14
16:45-18:15
Room:
KL 25/134,G, 70
Chair:
Raquel-Amaya Martínez-González

Contribution

General Background

Since 1993 the OECD’s Centre for Educational Research and Innovation has initiated the “What Works in Innovation” project to offer policy-oriented studies in areas of emerging importance (CERI, 1997). One of those studies focused on parent involvement, Parents as Partners in Schooling, which shows that governments give families and communities more power to involve in the education offered by local schools in nine OECD countries.

Decentralization is also one of the major characteristics of the recent educational reform in Taiwan. Although teachers gain more power on decisions of their teaching, their job stress increases at the same time. One of the sources of teachers’ stress comes from the increasing requirement for their interactions with parents (Chiang, 2009). Right now parents have the rights to select the form and content of education and to participate in educational affairs of local schools for the best wellbeing of their children. To interact with parents not only brings pressure upon teachers but also affects their emotions (Chen, 2010).

In fact, for teachers, emotions are at the heart of teaching, comprising its most dynamic qualities (Hargreaves, 1998). After reviewing research on teachers’ emotions, Sutton and Wheatley (2003) found that positive and negative emotions are an integral part of teachers’ lives and teachers’ emotions may influence their own cognition and motivation and their students’ emotions, behavior, and motivation. Educational researchers have paid more and more attention to the roles of emotions in teaching (Lasky, 2005; van Veen, Sleegers, & van de Van, 2005).

In order to improve the quality of teacher-parent interactions, it is important to understand what teachers feel about their interactions with parents and how teacher-parent interactions shape teachers’ emotions.

 

Purpose of Research

The purpose of this study was to describe teachers’ emotional experience in teacher-parent interactions in grades 1-12 in Taiwan. It is valuable because teacher-parent interactions are one of the essential parts of teaching and teachers’ emotions may affect the interactions and have further impact on other parts of teachers’ work.

 

Theoretical Framework

Denzin (1984) thought that emotions are self-feelings embedded in social actions and interactions with others. An individual’s emotions are determined by the emotional intersubjectivity which enables individuals engage in each other’s fields of emotional experience. Emotional understanding refers to the intersubjective process of which a person could enter another person’s experiential field and experience his/her same or similar experience. Because emotional understanding may be complete or partial, correct or wrong, suspicious or pretend, and reciprocal or one-way, emotional misunderstanding could also result from emotional intersubjectivity.

Emotional understanding and emotional misunderstanding result from not only personal emotional competence level, but also surrounding conditions which may facilitate or hinder shared experience. Emotional geographies are the spatial and experiential patterns of closeness and/or distance in human interaction and relationships that help create, configure, and colour the feelings and emotions we experience about ourselves, our world and each other (Hargreaves & Lasky, 2004). Teachers not only actively construct emotional geographies in teaching, but also affected by them (Hargreaves, 2001).

 

Method

Research Method. A qualitative research approach was used to understand how teachers feel in their interactions with parents. Specifically I collect teachers’ personal experience stories (Denzin, 1989) of their interactions with parents through interviews and survey questionnaires. Participants. The participants were 58 grades 1-12 teachers in Taiwan. Forty-nine of the participants were female (84.5%) and nine were male (15.5%). Eight of them participated in semi-structured interviews and fifty participated in written surveys in 2008. Instruments. The interview protocol and survey questionnaire both included eight open-ended questions which asked the participants to describe one of the most impressive events of teacher-parent interactions they have experienced and how they dealt with and learned from it. Although the questions did not specify the emotional aspects of teachers’ interactions with parents, I found that emotions were full of the participants’ descriptions of their experience. This study was based on the teachers’ descriptions of their emotional experience embedded in their interactions with parents. Data Analysis. I coded the data based mainly on the concepts of emotional understanding and emotional geographies. Then similar codes were combined into categories. Tentative themes were created during the coding process and were refined later when reviewing the data.

Expected Outcomes

Four types of emotional geographies, including moral, professional, political, and physical distance or closeness, helped identify the causes of teachers’ emotional experience in teacher-parent interactions. Teachers produced emotional understanding of parents when they could sympathize and understand the emotions which parents experienced. Emotional misunderstanding occurred when teachers were misunderstood emotionally by parents or teachers produced emotional misunderstanding of parents. Teachers experienced both positive and negative emotions when interacting with parents. Love, happiness, and relaxation are the three positive emotions experienced by teachers. They experienced positive emotions if there was emotional closeness between them and parents. However, even though there was emotional understanding in teacher-parent interactions, teachers might still experience negative emotions if their expectations for the interactions did not come true. Teacher experienced five negative emotions, including sadness, angry, anxiety, guilty, and surprise. They often felt negative emotions if the emotion distance and emotional misunderstanding existed between them and parents. However, even though there was emotional distance between teachers and parents, in some cases teachers turned out positive emotions toward the students involved. It seems that a more complex theory of Taiwanese teachers’ emotional experience embedded in teacher-parent interactions may exist than the one proposed by Hargreaves (2001).

References

Centre for Educational Research and Innovation. (1997). Parents as partners in schooling. Paris, France: OECD. Chen, Y. -M. (2010). The teachers’ emotional geographies of parent-teacher interaction. Journal of National Pingtung University of Education (Education), 35, 231-262. Chiang, W. -T. (2009). Behind smiling and suppressing: Psychological processes in emotional labor of elementary school teachers. Bulletin of Educational Psychology, 40, 553-576. Denzin, N. K. (1984). On understanding emotion. San Francisco, CA: Jossey-bass. Denzin, N. K. (1989). Interpretive biography. Newbury Park, CA: Sage. Hargreaves, A. (1998). The emotional practice of teaching. Teaching and Teacher Education, 14, 835-854. doi: 10.1016/S0742-051X(98)00025-0 Hargreaves, A. (2001). Emotional geographies of teaching. Teachers College Record, 103, 1056-1080. Hargreaves, A, & Lasky, S. (2004). The parent gap: The emotional geographies of teacher-parent relationships. In F. Hernández & I. F. Goodson (eds.), Social geographies of educational change (pp. 103-122). Dordrecht, Netherlands: Kluwer. Lasky, S. (2005). A sociocultural approach to understanding teacher identity, agency and professional vulnerability in a context of secondary school reform. Teaching and Teacher Education, 21, 899-916. doi: 10.1016/j.tate.2005.06.003 Sutton, R. E., & Wheatley, K. F. (2003). Teachers’ emotions and teaching: A review of the literature and directions for future research. Educational Psychological Review, 15, 327-358. doi: 10.1023/A:1026131715856 van Veen, K., Sleegers, P., & van de Van, P. –H. (2005). One teacher’s identity, motions, and commitment to change: A case study into the cognitive–affective processes of a secondary school teacher in the context of reforms. Teaching and Teacher Education, 21, 917-934. doi: 10.1016/j.tate.2005.06.004

Author Information

Pi-Ju Wu (presenting / submitting)
National Changhua University of Education
Graduate Institute of Education
Changhua City

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